Pence Financial Group ("PFG," "we," "us") is an independent insurance agency based in Florida. This policy explains what information we collect through pencefinancialgrp.com and our related communications, how we use it, and the choices you have. We keep it in plain English on purpose.
Information we collect
- Information you give us: name, email address, phone number, county/state, and any details you share when you request a quote comparison, book a call, join the wealth waitlist, or apply to work with us.
- Insurance-related information: if you choose to pursue coverage, a licensed agent will collect information needed for quotes and applications — such as date of birth and health information — by phone or secure application, not through this website.
- Automatic information: basic technical data such as browser type, device, and pages visited, collected by our hosting provider for security and performance. We do not run advertising trackers on this site.
- Call recordings: some calls may be recorded for quality and compliance. Where recording is used, it is disclosed at the start of the call, consistent with Florida's all-party consent law.
How we use it
- To contact you about the insurance options you asked about, and to prepare accurate quotes across the carriers we represent.
- To submit applications you approve to insurance carriers, and to service your policy afterward (reviews, reminders, claims support).
- To send waitlist or company updates you signed up for. Every email includes an unsubscribe option.
- To operate, secure, and improve the website.
Consent to contact
By submitting a form on this site, you consent to be contacted by Pence Financial Group by phone, text message, and email at the contact information you provide, including through automated technology, about the products and services you inquired about. Consent is not a condition of purchase. You can opt out at any time by replying STOP to texts, using the unsubscribe link in emails, or telling us on any call.
Who we share it with
- Insurance carriers: to obtain quotes and process applications you approve.
- Service providers: companies that help us operate — website hosting, scheduling, customer relationship tools — bound to use your information only to provide those services.
- Legal requirements: when required by law, regulation, or a valid legal process.
We do not sell your personal information. We do not share it with third parties for their own marketing.
AI tools
PFG uses artificial intelligence to speed up administrative work — preparing files, matching carrier guidelines, and scheduling follow-ups. AI never makes coverage recommendations, and your personal information is not placed into public or consumer AI tools. Every recommendation you receive comes from a licensed agent.
Your choices and rights
- Ask what information we hold about you, request a correction, or request deletion (subject to insurance record-keeping laws that require us to retain certain records).
- Opt out of marketing communications at any time.
- Residents of states with specific privacy laws may have additional rights; contact us and we will honor applicable requests.
Security and retention
We use reasonable administrative and technical safeguards to protect your information, and we retain records only as long as needed for the purposes above and as required by insurance regulations.
Children
This site is not directed to children under 18, and we do not knowingly collect information from them.
Changes and contact
If this policy changes, we will post the updated version here with a new effective date. Questions or requests: info@pencefinancialgrp.com, Pence Financial Group, Florida.